03 April 2020


Our offices and phone lines remain closed. The closure will be kept under regular review and decisions will be made in line with further Government announcements.

During this time we are preparing advice and guidance on how we take the work of the Commission forward in this unprecedented situation.

We will continue to upload decisions to our website and issue them electronically where we hold email contact details.  If you wish to provide email contact details please do so through our address, clearly identifying the appeal reference in your correspondence.

If you have an urgent query, you can direct it to the following mailbox but it may take longer than usual for your query to be dealt with: